Terms of service

Policies

Delivery time

A3 and A2 editions and their authenticity certificates are usually produced within 24-72 hours after your purchase and shipped the following day.

Larger editions are usually produced and carefully pack up within 7 natural days and they will be delivered within the next 7 days.

Once you place your order I will send you an email to confirm the delivery date.

If you need your artwork asap contact me and I will do the best to speed up your artwork production. I can also arrange express delivery under request.

Conservation & warranties 

Depending on the type of paper and how you protect your artwork, the colors of your image will remain unchangeable from decades (if not protected and exposed to UV light) to more than a century.

Please do not expose your image to the sun, strong lights, do not place it above heating elements or in front of the direct air-conditioned flow, in high humidity rooms (baths) or places with an aggressive atmosphere (a workshop with solvents commercial products, factories or industrial facilities).

For matting and framing your artwork, make sure that only neutral-pH products (adhesives, glues, mat, backing board…) are used.

Do not touch your artwork or photograph media (the museum paper) with your hands. Please use cotton gloves. If you need to use your hands, please wash and dry them carefully first. 

The maximum colors lifespan will be reached by following the latest precautions and by using a 99% UV glass or acrylic glass placed in front of the artwork.

As it is not possible to know how customers will handle and protect their artworks and photographs, I provide a 10-year warranty. Should any problem occur after that time, please contact me to investigate it. If fading occurred as a consequence of inadequate display conditions, I may offer you the possibility of getting a new copy of your artwork, as long as the old copy is sent to me to be destroyed, to keep the number of limited editions unalterable.

Return policy

Cancellation before the artwork or photograph is produced: 

Should something happens and you need to cancel your purchase, please let me know asap. If your communication is done before the artwork or photograph is already produced, I will refund 100% of your money.

Cancellation once the artwork is printed:  

Because limited artworks are a custom made product (final sale), hand-signed, hand-numbered, and hand-dated, and because of the risk of abrasion during return and inspection, we will transfer back the artwork price excluding the production costs, and the artwork will have to be destroyed once returned, to keep the quality of the prints uncompromised.

 

Copyright policy

All images and texts have been created and belong to me, Fernando Paramio. Please do not copy, reuse, reproduce, modify, publish or distribute them in any other way without written permission.

Privacy policy

I comply with the legal regulations for the protection of your data.

I treat the information that you facilitate through this website to provide you with the requested service, manage your orders, make the billing, and give you a better experience when browsing this web. The data provided will be retained while the business relationship is maintained or during the years required to comply with the legal obligations. You have the right to receive confirmation about how I am dealing with your personal data at ARTsolutely; therefore you have the right to access your personal data, rectify them, or request the deletion when they are no longer necessary. I do not keep any customer bank detail.

Who is responsible for your data?

  • Fernando Paramio Alamillo
  • NIF: 28967971T;
  • Address: ARTsolutely – Calle Hornos 25, 10002 Cáceres
  • Email: info@artsolutely.com

Use of the data and time of conservation:

Registration form and/or creation of an account: I will use your data so that you can log in to my website and to facilitate your purchase process, based on your express consent. These data will be deleted when you cancel your registration on the web page.

Purchase management form: I will use your data to manage the purchase, invoicing, shipping, and related matters, in accordance with the contract of sale. Your data will be kept until the end of the contractual relationship, and subsequently, they will be kept for tax purposes during the period marked by the tax legislation.

Newsletter sign-up form: I will use your data to inform you about the launch of new artworks, prizes, exhibitions, and commercial information that may be of interest to the visitors who subscribe. Your data will be retained until you cancel your subscription

 Who else can have the data you share with ARTsolutely?

The data will not be transferred to third parties except in cases in which a legal obligation exists, except for my provider of tax & accounting services. There is a confidential contract in place with them and they can only use the information we provide them to prepare the accounting reports and other legal obligations. However, I can keep that information confidential if requested.

Cookies

I use non-intrusive cookies for statistical purposes and to remember your actions and preferences over time, so you do not need to re-enter the same information every time you visit this website. They do not gather unnecessary or sensitive information.

Better ambiances

Improved sensations

Greater comfort

Greater prestige

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